Hi, I am currently using this product and I can’t say that there is something wrong with this product. I actually bought this product last two weeks and I started using it this week. And so far I have been in a very good relationship with this product (my laptop). I like the fact that it has a nice screen touch. I love that feature very well. Right now I don’t usually work with my keyboard I use mostly the screen to do whatever I want and it has given me a very good feedback. I can happily say that I am very happy with this product and I don’t think I regret ever purchasing it.